Why Multinational Organizations Are Choosing Sustainable Development

Sustainable development has many definitions, but only one definite meaning. It is the development that satisfies the needs of the present generation without compromising the needs of the future generations. Due to the rise of increasing carbon foot print in the developing countries and over-exploitation of natural resources, holistic development has become a hot topic of discussion for all countries. Countries like Dubai, China, India, and Bangladesh are specifically under radar as they are fast booming economies that are off lately contributing maximum to the overall pollution levels globally.    

Addressing and facing the challenges  posed by the climate change requires the ability to assess and understand the climate and implement effective policies and most importantly move towards low-carbon, climate friendly and other sustainable methods of growth and development. 

Individuals, businesses and governments make millions of choices every day, which impact our society. To give effect to sustainable development, individuals need to adopt sustainable lifestyles. Companies across the world, like Data Direct in UAE, have adopted methods of green cooling that help protect the environment. This includes electronic document storage, waste management, service management alternatives, RBA, etc. It has become crucial for organizations to understand how these aspects of sustainable development are dependent upon education. For example, in developing countries, one additional year of education adds about 10% to a person's earnings. In fact, it is the cognitive skills of a population, and not the education alone, that is correlated to individual earning and economic growth. Education is also essential for environmental protection.

In the past few decades, multinational organizations have happily included environment and climate change education and also promoted new attitudes and skills for environmental protection. It induces people to change their consumption and production patterns. In 2009, UNEP and UNESCO initiated the first Global Survey on Sustainable Lifestyles (GSSL). The objective was to listen to young adults, surveying over 8,000 people from 20 different nationalities to have a better understanding of their everyday routines, lifestyles, and expectations for the future with regard to sustainability. Surprisingly, a majority of the individuals demonstrated a lack of understanding about the way that individual actions and benefits are connected with community actions and benefits. A large number of them claimed to be well-educated about the global issues such as climate change, but demonstrated a lack of understanding about the global issues at the local level.  Multinational organizations across the world have therefore adopted methods that will ensure sustainable development and help protect the environment. 

Why Blockchain Technology Is Highly Preferred In Today’s Time?

New developments in the IT sector have more or less transformed the way we exchange information and even do the transaction of money.  According to market surveyors and researchers, it is going to bring several changes in banking, insurance, and asset management in near future. Technologies like Blockchain development and mobile payment systems are a compelling alternative for customers who are tired of the loopholes present in the traditional banking system. Emerging markets are especially interested in these alternative payment systems. 

The blockchain is one remarkable development in the field of IT that organizations and banks are wholeheartedly accepting; prime reason being its effortless way of working. A Blockchain is basically a digital ledger that records make transactions, agreements, contracts, and verify everything when its time.   

Blockchains work on a special software that is readily updated as soon as the transaction, agreement, or contract is made across the network. It is due to the spontaneity of this software that more and more organizations are readily accepting it.   

There are many reasons why organizations are readily turning towards block-chain development. Let’s understand this in a bit more detail. 

It is a Secure Platform 

Blockchain database consists of blocks and transactions that are always encrypted. They are usually “hashed” or “coded” which is why it is very difficult for a foreign agent to penetrate this system. Hence, the integrity and security of your data are always ensured. 

A Customized Platform 

Banking systems are likely to become more ‘customized’ with the advent of this innovative technology. Many finance companies in developed countries have realized the increasing importance of technology in the finance sector and they have already started working on it. For instance, project finance companies in UAE are looking forward to investing in customized applications, crowd-funding platforms, etc. A customized platform ensures that you can access information without any hassles that too not at the risk of sharing for confidential data.

Less “Paperwork” Means Less “Maintenance” 

One of the most prominent reasons why customers are turning to alternative banking systems is because it can reduce a lot of paperwork. Everything is done online and that too in much lesser time. Traditional deposits systems are eroding as alternative lending platforms including peer-to-peer lenders are not getting any attention from customers anymore. If traditional institutions wish to stay in the market then they need to diversify their products and upgrade technology in their systems.

Technology is bringing some drastic changes in the finance sector and those days are not very far when almost everything will be driven by Artificial Intelligence.  

Selecting A Right Document Storage Solution For Your Company

While there are many companies in the document storage solutions industry, there are few partners that are above all others. Finding them may take some time, but with the help of a few pointers and factors, you can find the best companies to work with in your industry. Some partners will have deep knowledge and insights of the industry, while others will have a broader knowledge base in the technology. Depending on your unique requirements, you need to find the perfect partner that reflects your document storage needs.  

Survey, Research, and Analysis

Finding the perfect document storage solutions company starts with conducting a survey of the best companies available. This can be done via online search, recommendations and field visits. You can meet with several partners and get a sense of which company offers what unique solution. Several document storage solutions companies may offer a diversified portfolio, while others may claim to be the experts in one particular field. You will have to research and provide analysis about which company will fit the best with your brand and can handle a large range of document storage solutions.             

Surveying across various publications, articles and news items can also provide more context about who the company is and what their total range of solutions may be. 

Depth of Work and Customer Service

One of the greatest areas of value-add is customer service. Companies that are good at providing document storage solutions offer great customer service in the form of relationship development and need-fulfillment. Companies like Data Direct are experts in this domain and provide customized solutions and even block-chain development to build stronger relationships with clients across the world. 

The depth of work that they have, as an organization, is unmatched in the industry and their customer care is second to none. This is why they have been touted as the best document storage solutions company in the region. Depending on the depth of work that companies can provide, you should select a partner that can provide you value as well. 

Technology and Innovation

A company that’s working on document storage solutions needs to be innovative in both processes and solutions. If there are lapses in formats or human errors that occur too much you may want to find a new partner as this one may not be working out too well. Partners that are innovative in the space are those that have a tech solution that’s miles ahead of the competition. These are the companies that have a greater commitment towards client success and are truly invested in the growth of their client base. 

Role Of IOT In Current Business Scenario

If there is one word that is highly hyped in the business world right now then that is definitely ‘Internet of Things’.  Big guns in the corporate world like Cisco, IBM, and Apple are very much positive about using smart devices and technology to keep their future business more connected. Be it enterprise content management, data analysis, or operations, the Internet of Things is something that every business corporate looks forward to. Here is how IOT is changing the business world for the better.  

Data Management and Analysis 

Marketers and business leaders drive their companies on data and with IOT devices interconnecting consumers and employees, data accessing has never been so easy ever before. Many companies are deploying IOT developer kits in their offices to record patterns of customer behavior with precision. Better data analyzing translates to effective advertising targeting the right kind of audience. The best part is you will be having more data at every stage of the customers buying cycle. 

Inventory Management and Tracking 

Inventory management is the most crucial part for any company and IOT has all the capacity to revolutionize this sector as well. If your business specifically revolves around warehouse and manufacturing then IOT devices can be a great aid in inventory control and management.  In the near future, smart devices are most likely to keep a tap on any inventory change. If you think IOT is only restricted to smart homes then you are completely getting it wrong as ‘smart office’ and “smart warehouses’ are the new emerging trends.   

Remote Work 

As far as it is about connecting remote working employees, IOT is a great solution for enterprises. With multiple devices connected to the same network, business leaders can track what all their employees are doing at their desk. This will allow the business leaders to chase their targets even when their employees are remotely connected. If you think that work from home is not a feasible option then think again. 

Effortless Networking 

This is perhaps the biggest perk of IOT for the business world. Sometimes there are multiple teams working on a single project and that too at far off locations. In such situations, cloud-based software such as Zoom, Skype, Google docs, and sheets have come across as a great resort for organizations. This allows an organization to accommodate various point of views without much problem. 

Things Call Center Agents Must Take Care Of

The job of call center agents is rewarding and challenging at the same time. Solving customer issues and engaging customers on a daily basis can get hectic at times. There is a very thin line between retaining the customers for a long time and losing them within seconds. The call center agents help diminish the line and ensure customer satisfaction. A proper training is always essential which must be a continuous process to prepare the representatives to answer every query efficiently. Keeping in mind certain things can help agents build a good rapport with the clients for a long-term association. Here are certain things every customer service agent must keep in mind-   

In-depth knowledge about the products and services-

Every customer care agent must have knowledge about the company’s products and services on his tips. This not only saves time which would otherwise be wasted in enquiring before answering the customer but also helps in building trust. It also leaves a positive impression on the customer’s mind and builds credibility.      

Giving attention to what the customer speaks-

A good call center agent always gives due attention to what the customers say and maintains the data. A good CRM or document storage solution is really helpful for the same. These tools help in solving customer queries quickly and effectively. This also helps in efficient bookkeeping. Giving attention is also useful to know where the problem lies so that it can be solved appropriately.    

Always keep in mind that communication is a two-way process-

Agents who are too bossy and keep on speaking without letting the customers speak are the most irritating ones. Always make sure that you never interrupt and speak only after the customer has finished. As a call center agent is required to speak most of the times; he/she must have excellent communication skills.   

Never show that you only want to sell-

Building a good rapport is very important which is possible only if you consider customer’s interests and requirements rather than just focusing on selling a particular thing. This helps in building a good relationship.  

A good call center agent must be proactive in solving customer queries at all times. He must be eager to find the roots of the problem and solve it there and then as soon as possible. He must be well versed with all the rules and regulations of the company as well so that he is able to solve the problem on his own rather than transferring the call from person to person.

Why A Document Management System Is Necessary For Your Organization

Relying on an old-fashioned filing and paperwork cabin system might only add up to the workload. Moreover, in cases where you require a quick access, strolling through thousands of files might not be a good idea.  A good document management system on the other hand, not only helps you save your hard earned money and time, but also helps in keeping your data secure. It serves as an efficient way to store and track all the documents at one centralized location. Hence, a sound document management system helps improve an organization’s productivity in the following ways:-

Full control over documents:- 

Maintaining updated information and documents can be a big struggle, especially for large organizations.  As soon as a customer query comes which requires you to access an old data, you might waste a lot of time before being able to reply to the customer. This is where the document management system comes into use. It lets you keep a track of all your documents in an efficient manner. It also allows for uploading of information, managing it and updating to the latest versions without any hassle.

Enhanced productivity:- 

Owing to the easy uploading, editing, tracking and sharing function of document management system; there is enhanced productivity and efficiency in an organization.  The time which otherwise would have been spent in searching different data can be utilized in other important tasks. Hence, the employees become more productive, which in turn leads to better functioning of the company.

Improved Collaboration and Communication:-

With the help of an efficient document management services, collaborating and communicating even across geographic locations becomes an easy task. It allows multiple users to work on a single project without any hassle.  Moreover, you can even control who is to be given access to certain important data. This restriction feature helps you have more control over the data which is possible through an online workspace such as the intranet.

Low supply costs:- 

By investing in cloud computing, you save a lot of money which will be otherwise spent on office supplies such as paper and other related items. Moreover, while papers can undergo wear and tear drastically, such is not the case with document management system. You can print your documents whenever you want and online copies will remain the same with enhanced security.

Sustainable Choice:-

A document management system helps you maintain your reputation as a green company. It helps you eliminate thousands of papers, hence reducing your carbon footprint.

4 Benefits Of Document Imaging Or Scanning

Document imaging is basically the practice of using scanners or other special cameras to scan or take a picture of information contained on paper and microfilm. There are a lot of advantages of converting paper to digital files through the use of document imaging. 

If you’re still on the fence about going paperless, don't wait any longer because your business can reap a host of benefits. Here are 4 top reasons to use document imaging. 

Better Data Security and Staff Collaboration- 

Document scanning makes it really easy to share documents and collaborate on projects. You don’t need to reproduce information on paper and the staff in multiple locations can have access to as well as view electronic documents. Since protecting hard copy information is difficult, scanned documents can be encrypted, protected with a password and securely stored in the cloud. This way the users can track all file activity.  

Improved Customer Service and Disaster Recovery-

It can get very hard to provide consistent customer service if you have customers in more than one region. Document scanning helps you get important information to your clients much faster instead of constantly having to print and mail bills, invoice statements, and other things. Paper documents are vulnerable to certain damages like fire, floods, and other natural disasters. Fortunately, document imaging offers enhanced disaster recovery for your business as digital images can be backed up.  

More Time and Office Space- 

Using prime office real estate to store business records is costly so imaging your documents frees up office space and thus, can be used to generate more revenue for your company. More than thousands of files can be stored on just one single server instead of taking up space in bulky file cabinets. It takes about 35-37 minutes to find one paper file but document imaging services provide access to your organization so that files can be retrieved quickly and easily without any hard work.

Eco-Friendly- 

Document imaging isn’t just beneficial for your business but also the environment. The average office worker uses about 10,000 sheets of paper every single year. That means a ton of trees are being cut down in order to provide this. Even if a mere fraction of that paper ends up in the waste, it causes harm and damage to the environment. Document imaging greatly reduces paper consumption and helps provide a greener planet.